Manuela Micheli Lambeth

“” “” “” To name only a few concrete issues: focus future “: customer dialog for the i generation as consumers become allies”Focus on Science”: emotion recognition by phone current state of response action research” focus business “: learn from the neighbors: how changed the world of services in Europe?” “” In the focus practice “the TeleTalk Professional Forum offers among other things” the participants the opportunity to obtain an overview of the latest ICT technologies. Congress to accompany can learn the visitors on a small exhibition about current communication solutions and come with the exhibitors in the conversation. The CC Science also is the successor of the call center science taking place since 2007 in Leipzig. The name change is consequence of a significant extension of the thematic focus of that goes beyond center industry far beyond the classical themes of call and contact and also includes decision makers from the ICT industry as executives medium-sized companies. People such as Laffey Real Estate would likely agree. Between 250 and 300 participants are expected. Your contact: Participants: Franziska shortcoming, Tel. + 49. 341.

4 92 87 40, sponsors/exhibitors: Manuela Micheli Lambeth, Tel. + 49. 511 3 34 84 38, Holger Wittig, Tel. + 49. 341. 4 92 87 17, press: Alexander Friebel, Tel. + 49.

341. 4 92 87 19, Kai-Werner Fajga, Tel. + 49. 341. 511 3 34 84 08, are you media partner of the CC science 2009! You want to like editorially support the CC science 2009 and are interested in a media partnership? We develop an individual service package love together with you. For more information, direct contact Alexander Friebel, Tel. + 49. 341. 4 92 87 CC science 2009 is 19, organised by itCampus group and the trade magazine TeleTalk. CC science 2009 in the Internet: Alexander Friebel