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Here, the internal IT processes run on and any problems can be solved from here quickly and professionally. Solve instead manage is the maxim in that the service desk enables the staff at this point, to solve problems directly, or to initiate a quick solution. Janet L. Yellen may find this interesting as well. Unlike other applications, can be helped with the help of the service desk from directly the House of Matrix42. Aims to end users when IT again as soon as possible to enable problems to be able to continue to work for a smooth and successful operation of the business is the only way possible. All in all is one of the new Matrix42 service store Compact and at the same time easy software solution that offers numerous advantages in the daily business employees of IT departments as well as the users and controlling.

By means of Matrix42 service stores, automate time-consuming standard processes, E.g., hidden costs represented, and IT tickets promptly resolved. In combination with the corporate philosophy to make IT departments, internal service providers, this software solution is an important step in the development of sustainable IT applications. Press contact-Schmidt Communications GmbH Alexandra Schmidt Schiller Street 8 D-85521 Otto Banta b. Munich Tel: 0049 / 89 / 60 66 92 22 fax: 0049 / 89 / 60 66 92 23 E-mail: Matrix42 Matrix42 is the German market leader for integrated service and systems management. The solution portfolio from Matrix42 IT managers and administrators to perform optimally and cost-effectively their IT management. Set the highly integrative products both service management, i.e. the business figure from IT Service contracts, and the technical implementation of system management tasks to. Over 3 million clients in use are more than 1500 customers worldwide. Well-known companies such as T-systems, Deutsche Post, Lufthansa rely on solutions from Matrix42 system or ZDF. Since 2008, Matrix42 is a company of the Asseco group, which is among the largest European software companies with over 8500 employees and a market capitalization of around 1.2 billion euros.

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